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Feedbacks Plugin

Collect and act upon valuable feedbacks and ideas from your community.

The Feedbacks Plugin enables conversations on your site which will allow you to : decide about what new features to add, know possible bugs on your site, receive suggestions about the features or content on your site, and a lot more!

The easily accessible Feedback button, and the quick feedback submission process provide a good experience for your users to share ideas. The plugin allows further discussion on a feedback between the creator, Admin and other users. Users can also share mock-ups, screenshots and other pictures with their Feedbacks.

On the Feedback Forum, users can see the feedbacks and ideas shared by others, and participate in the discussions.

The plugin is highly configurable based on the site's requirements. It enables the Admin to set priorities for Feedbacks, and it is easy for the Admin to filter the relevant ones from the Feedbacks received. This plugin comes with an efficient spam protection system.

Unlike other companies, which will charge you recurring monthly / yearly fees for such a service, this Feedback Plugin gives you a completely owned system for your SocialEngine site, and at a much lesser price.

Plugin Features:

* Easily accessible and configurable Feedback button.
* Users can share their Feedbacks and Ideas through the Feedback popup form.
* Feedbacks can be categorized, and severities can also be associated with them.
* Users can upload mock-ups, screenshots and other pictures with their Feedbacks.
* Feedbacks can be made public or private.
* Public Feedbacks are shown in the Feedback Forum.
* Private Feedbacks are only discussed between Site Admin and the creator.
* Conversation threads around Feedbacks allow users to share their views on the ideas, and enable the Admin to respond back.
* Notification update goes to a Feedback creator when the Admin or other user replies to his Feedback.
* SEO Feedback pages. Also, the discussions over ideas will increase user engagement, and the user generated content (UGC) on your site will further drive your site's search engine visibility.
* Ajax based voting for Feedbacks to bring up popular ideas.
* Featured Feedbacks are highlighted.
* Admin can assign status to Feedbacks to inform users about the progress of a feedback, or the consideration of an idea for implementation.
* Efficient CAPTCHA and IP address blocking based spam protection system.
* Admin Moderation for Feedbacks.
* Email alerts to Admin for new feedbacks posted.
* Statistics for Feedbacks.
* Seamless integration with SocialEngine's theme system.

Administration:

* Mark feedbacks as featured.
* Activating / deactivating Feedback Forum.
* Allow / disallow visitors (non-logged-in users) from posting feedbacks.
* Basic settings for Feedback form and its fields.
* Creating and managing values for severities, feedback categories, and feedback statuses.
* Moderating feedbacks:
• Assigning public / private state.
• Editing feedbacks and their properties.
• Updating status of feedbacks.
• Deleting feedbacks.
* Customizing the colors and position of the feedback button.
* Spam protection:
• Putting CAPTCHA on the feedback form for visitors (non-logged-in users).
• Site user based blocking of feedback creation.
• IP address based blocking of feedback creation.
* View browser details and IP address of feedback creators.
* View statistics for feedbacks.

FAQ

  • What all can this plugin enable my community to do ?

    The Feedbacks Plugin enables communities to discuss and discover: * What new features to add * Possible bugs on the sites * What works, and what does not * Feedbacks about the features or content on the site * Reactions / Feedbacks about new changes to the site * What people think about the site and more...
  • Is this easy to install ?

    Yes, absolutely! This plugin will install seamlessly on your SocialEngine with the one click Package installation feature.
  • What will my plugin download contain ?

    The plugin download will be a zipped file, which upon extraction will give the plugin package tar file, the license file, and the installation instructions file.
  • I want to customize this plugin according to the offerings and design of my site. Can you help me ?

    Yes, please contact us from here : http://www.socialengineaddons.com/contact-us with your customization requirements.

Reviews

  • Feedback plugin

    September 7, 2010 by Michael R.

    I absolutely love this plugin. Its easy to use and looks great. If your site needs feedback from members ore guests ore one of them this is the plugin to get! You can adjust it so easy. Go and look at there demo to see for yourself.
  • Feedbacksupdated

    September 3, 2010 by Xia & Pao V.

    I love the feedback plugin.. - it work best ..and customers services done on time.

    Updated September 3, 2010

    Great product
  • Good Support and product

    August 21, 2010 by teddy H.

    SocialEngine Addons is the best Socialengine Debeloper they have a good support + plugins, they helped me in many issues and they resolve it,
    they give answers to the tickets in less then 20min and resolve problems quickly

    i love their work

    thanks
  • Excellent plugin. Good price. Fine support.updated

    August 12, 2010 by Eddy L.

    This is an excellent plugin which adds a very simple and intuitive new dimension to SE. Given how much extra interaction this will mean on the site, the price is very reasonable indeed. Everything feels slick and well built and the admin options are flexible. Top work. I had a couple of minor problems with installation (my fault) but support was fast and effective. Recommended.

    Updated August 12, 2010

    Also... really easy to customise the language files if 'feedback' isn't quite what you're after.
  • Very, Very Good Plugin

    August 3, 2010 by Paul H.

    This is the first plugin I've purchased other than the SE ones and it's absolutely fantastic. It took me no more than about 5 minutes to install, customize the look and correct a few things with the language. It looks smart and clean on my site, subtly tucked away to the left and the whole user interface is gorgeous. I was looking at something similar to this for the other part of my website. It wasn't as attractive and cost $79 PER MONTH!!! Really happy with the Feedbacks Plugin!
  • Feedbacks Plugin : versatile with good controls.

    July 26, 2010 by Clare J.

    Very nice plugin. Voting feature is very useful. Lots of uses for this plugin, it can be easily adapted to suit your site with most features re-nameable. Heaps of Admin controls including restrict feedback users by IP. Lots of nice features. This is a quality plugin. I'm using it on http://se4.me
  • Feedback Plugin

    July 24, 2010 by Katie G.

    Yes, I agree with the first two reviews - this plugin definitely deserves five stars. It's a very well thought out piece of software and well worth the price. You know, with a few more tweaks and the ability for Admins to reply to messages, it could go on to become a fully fledged HelpDesk. Just a thought.

    Tony

  • Great example of a well executed Plugin

    July 23, 2010 by Gregory B.

    You can tell that this is not a quick little plug-in they just whipped together. Obviously this is a development they thought through and implemented with care. Kudos to you SocialEngineAddons!

    I wonder if SocialEngineAddons could be convinced to repackage this plug-in into an advanced groups plug-in. Borrowing some of the voting and status features from this plug-in would greatly improve the collaboration options over the stock SE4 Groups plug-in.
  • Brilliant!

    July 21, 2010 by Ertan S.

    First i need to say, i havent seen such a fast service for a long time. I contacted the developer and within 20 minutes he was able to answer all my questions and at this time it was middle in the night in his country!
    Pricing for this plugin is more than a great deal.
    5 stars seems for some maybe a bit to high but each star is well earned.
    Feedback plugin is a great tool if you start to release a beta version of your website, every invited user is able to suggest their ideas or report bugs. Not everyone is familiar with a bugtracker or forum so i wanted to have something easy for my members. This feedback plugin is the easiest way to see what others think about your website.
    A huge amount of different settings, private forum, captcha etc.
    Just give their demo a try and you will see why i love this.
    This is well coded and designed plugin for SE4, its up to you for what you want to use it.
    Thanks to the developer!

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